“I just got this report from this monitoring service and the new page takes 20 seconds to load!”

Almost all of us in software have had someone complain that a web page or part of a program takes too long. The information thrown at us is not always clear, and someone wants it fixed. And they want it fixed now. Resist the temptation to create a knee-jerk solution and remember to tackle this problem systematically.

Verify The Current State

First, get your hands on the performance report they’re talking about. Continue reading →